R-KV-R-Y

spring/summer 2005



Mediating Evil, War, and Terrorism: The Politics of Conflict

by Kenneth Cloke

           If we listen attentively, we shall hear amid the uproar of empires
    and nations, the faint fluttering of wings, the gentle stirring of life and
    hope.  Some say this hope lies in a nation, others in a man.  I believe,
    rather, that it is awakened, revived, nourished by millions of solitary
    individuals whose deeds and words every day negate frontiers and the
    crudest implications of history.
                                                                                                                  
                                                                   Albert Camus

        Politics are among the most ancient, enduring, and consequential
    sources of conflict, as they determine how power will be distributed
    among people, including over life and death, wealth and poverty,
    independence and obedience.  Conflicts concerning these issues have
    shaped the ways we have interacted as a species over the course of
    centuries.  At their core, as Hannah Arendt wrote, is the conflict that,
    "from the beginning of our history has determined the very existence
    of politics: the cause of freedom versus tyranny."  

      Freedom and tyranny are factors not only in conflicts between
    minorities and nation states, but in small, everyday conflicts between
    parents and teenagers, managers and employees, governments and
    citizens, and wherever power is distributed unequally.  If we define
    political conflicts as those arising out of or challenging an uneven
    distribution of power, including relational, religious, and cultural
    power, it is clear that politics happens everywhere.

          In this sense, “the personal is political,” yet the political is also
    personal, due to globalization, the reach and speed of communication,
    reduced travel barriers, and increasing environmental
    interdependency.  We can even identify an ecology of conflict, in which
    rapidly evolving international conflicts have the ability to overwhelm
    safety and security everywhere.  Conflicts in Afghanistan, Sudan,
    Brazil, and East Timor can no longer be ignored, as they touch our
    lives in increasingly significant ways.

           We therefore require improved understanding, not only of the
    conflict in politics, but the politics in conflict.  As our world shrinks and
    our problems can no longer be solved except internationally, we need
    ways of revealing, even in seemingly ordinary, interpersonal conflicts,
    the larger issues that connect us across boundaries, and methods for
    resolving political conflicts that are sweeping, strategic, interest-based,
    and transformational.  A clear, unambiguous reason for doing so
    occurred on September 11, 2001.

    The Response to September 11

          As a nation, we need to re-examine how we responded to the
    conflicts that occurred, and are still occurring, as a result of that
    tragedy.  In the aftermath, we began searching, as individuals,
    nations, and human beings, for some ritual of release, completion, and
    closure; some acknowledgement of the horror, grief, fear, and
    confusion we experienced.  This search led many, unfortunately in my
    opinion, to seek release for their grief and anger through blind
    patriotism, constriction of civil liberties, and “preventative” unilateral
    war, directed not against those responsible for the tragedy, but a
    nation and people who had nothing to do with it.  

          This response has led to increased suffering, including grief, fear,
    divisiveness, and confusion -- not only for us, but those whose lives
    we have similarly shattered by violence.  While it is clear to me as a
    mediator that dozens of alternatives to war in Iraq were readily
    available, these were largely ignored.  This failure to pursue peaceful
    alternatives contributed to the rise of aggressive, adversarial attitudes
    toward those who opposed the war, a refusal to listen or cooperate
    with other nations, a reduction in our personal freedoms, and a
    division in national and international consensus, sapping our spirits,
    closing our hearts, and dissipating the unity and desire for peace that
    spontaneously arose after September 11.

          By responding to violence with violence, we not only lost a unique
    opportunity to unite people and governments around the world in
    opposition to terror, we helped strengthen a culture of war rather
    than peace, bullying rather than compassion, revenge rather than
    forgiveness, and isolation rather than collaboration.  By our aggressive
    statements and unilateral actions, we have deprecated the importance
    and prestige of peace-making, conflict resolution, international
    partnership, and public dialogue, thereby contributing to future
    conflicts, making them more serious, and constricting opportunities for
    settlement and resolution.  

           To have acted differently would have required us to recognize
    and respond with compassion -- not only to the pain we experienced
    in the U.S., or in Israel, but no less equally to the pain Iraqis and
    Palestinians have experienced for decades.  This would have required
    us to see ourselves as partners in a world community of nations and
    peoples, to cease using our superior military and economic power to
    coerce compliance, and to seek dialogue, negotiation, and mediation
    before reacting with violence, even against those we have defined as
    evil.  Sometimes, as poet May Sarton wrote, “[o]ne must think like a
    hero to behave like a merely decent human being.”  

          September 11 challenges us to take the lead in developing dispute
    resolution skills and applying them pro-actively, preventively, and
    strategically to the full range of international disputes – not to
    augment our power, wealth, or status, but to create the conditions
    under which conflicts can be resolved without war or terror.  
    September 11 challenges us to understand that we cannot separate
    peace from justice, but must link interest-based conflict resolution
    skills with an unwavering commitment to political, economic, and social
    justice, without which it will prove impossible to build a global
    community that can resolve its differences without terrorism and war.

    Good and Evil in Conflict

          Journalist H. L. Mencken wrote, decades before September 11,
    that “The whole aim of practical politics is to keep the populace in a
    continual state of alarm (and hence clamorous to be led to safety) by
    menacing them with an endless series of hobgoblins, all of them
    imaginary.”  While his description remains valid, our hobgoblins are no
    longer imaginary.

          There are seemingly unending conflicts between Palestinians and
    Israelis, Indians and Pakistani’s, Irish Catholics and Protestants, Turks
    and Kurds, Hutu’s and Tutsi’s.  In addition to these, there are
    countless conflicts around the globe between rich and poor, despots
    and democrats, leftists and rightists, labor and management, natives
    and settlers, ethnic majorities and minorities, environmentalists and
    developers, each accusing the other of evil.  

          The deepest and most serious of these conflicts are no longer
    confined to the boundaries of nation states, but affect everyone
    everywhere.  Even outwardly minor disputes between competing
    communities can rapidly escalate into world crises, triggering the
    slaughter of innocents, rape, ethnic cleansing, economic collapse, the
    ruin of eco-systems, and hatreds that cannot be dissipated, even in
    generations.  Each of these acts directly affects the quality of our lives,
    no matter how far away we feel from the actual fighting.  

          Following these disasters come those who pick up the pieces and
    start over again.  While it is always helpful to offer aid in food, clothing
    and shelter, the victims of these catastrophes also need to develop
    skills in resolution, recovery, reconciliation, and regeneration of
    community.  Recovery requires acknowledgement of grief and
    amelioration of loss.  Resolution requires the dismantling of systemic
    sources of conflict within groups and cultures that actively promoted
    violence.  Reconciliation requires the ability to engage in public
    dialogue, and speak from the heart.  Regeneration of community
    requires the creation of a new culture based on collaboration,
    compassion, and respect for differences.  Together, these require an
    understanding of how assumptions of evil, even in petty, interpersonal
    disputes, lead to war and terrorism.

          In political conflicts, it is common for each side to label the other
    evil.  Yet what is evil to one is often good to another, revealing that
    evil is present in miniature in every conflict.  Evil sometimes originates
    in the attribution of blame to someone other than ourselves for harm
    that has befallen us, or the assumption that our pain was caused by
    our opponent’s pernicious intentions.  Blaming others for our suffering
    allows us to externalize our fears, vent our outrage, and punish our
    enemies, or coerce them into doing what we want against their
    wishes.  It allows us to take what belongs to them, place our interests
    over, against, and above theirs, and ignore their allegations of our
    wrong-doing.

          Evil is not initially a grand thing, but begins innocuously with a
    constriction of empathy and compassion, leading ultimately to an
    inability to find the other within the self.  It proceeds by replacing
    empathy with antipathy, love with hate, trust with suspicion, and
    confidence with fear.  Finally, it exalts these negative attitudes as
    virtues, allows them to emerge from hiding, punishes those who
    oppose them, and causes others to respond in ways that justify their
    use.

          A potential for evil is thus created every time we draw a line that
    separates self from other within ourselves.  This line expands when
    fear and hatred are directed against others and we remain silent or do
    nothing to prevent it; when dissenters are described as traitorous or
    evil and we allow them to be silenced, isolated, discriminated against,
    or punished; when negative values are exalted and collaboration,
    dialogue, and conflict resolution are abandoned and we do not object.

          At a more subtle level, identifying others as evil is simply a
    justification and catalyst for our own pernicious actions.  By defining
    “them” as bad, we implicitly define ourselves as good and give
    ourselves permission to act against them in ways that would appear
    evil to outside observers who were not aware of their prior evil acts.  
    In this way, their evil mirrors our diminished capacity for empathy and
    compassion, and telegraphs our plans for their eventual punishment.  
    The worse we plan to do to them, the worse we need them to appear,
    so as to avoid the impression that we are the aggressor.  The ultimate
    purpose of every accusation of evil is thus to create the self-
    permission, win the approval of outsiders, and establish the moral
    logic required to justify committing evil oneself.  

          Allegations of evil are therefore directly connected with the
    unequal distribution and adversarial exercise of power.  The German
    philosopher Nietzsche wrote that perceptions of good and evil
    originated historically in social relationships of domination and
    dependency between unequal economic classes:  

    [T]he judgment good does not originate with those to whom the
    good has been done.  Rather, it was the “good” themselves, that
    is to say the noble, mighty, highly placed, and high-minded who
    decreed themselves and their actions to be good, i.e., belonging
    to the highest rank, in contradistinction to all that was base, low-
    minded and plebian….  [Thus, the] origin of the opposites good
    and bad is to be found in the pathos of nobility and distance,
    representing the dominant temper of a higher, ruling class in
    relation to a lower, dependent one.  

          In contemporary terms, if we, as individuals or nations, believe
    ourselves to be good and possess more power than others, we will
    naturally seek to justify our use of unequal power by indicating our
    intention to use it for the benefit of those with fewer resources who
    are less good.  But without empathy, compassion, and power-sharing,
    this will inevitably evolve into a belief that whatever benefits us must
    benefit them also.  This will lead us to regard their criticism of our self-
    interested benevolence as ill-mannered and ungrateful, and their
    opposition to our power as support for evil.  We will then interpret
    their desire for self-determination as rebellion and perhaps, as in
    Vietnam, seek to “kill them for their own good.”  

        In order to exercise our power without experiencing injury or guilt,
    we are increasingly driven to dismantle our empathy and compassion
    until we are no longer able to recognize our opponents as similar to
    ourselves.  We can then feel justified in wielding power selfishly and
    attacking them, or anyone who tries to curb our power or equalize its
    distribution.  It is at this point that simple, natural, innocent, self-
    interest begins its descent into evil.  At every step, it is aided by anger,
    fear, jealousy, pain, guilt, grief, and shame, and the suppression of
    empathy and compassion.  

           Yet all these dynamics occur on a small scale in countless petty
    personal conflicts every day, and are used to justify our mistreatment
    of others, including children, parents, spouses, siblings, neighbors,
    employees, even strangers on the street.  Every dominant individual,
    organization, class, culture, and nation manufactures stories and
    allegations of evil to justify withholding compassion, using power
    selfishly, and violating their own ethical or moral principles in response
    to perceived enemies.  Worse, these small scale justifications can be
    organized and manipulated on a national scale to secure permission for
    war and genocide, just as war and genocide give permission to
    individuals to act aggressively and resist reconciliation in their personal
    conflicts.

          For these reasons, we need to carefully consider how, as
    individuals and nations, we define our enemies, disarm our empathy
    and compassion, organize our hatreds, and rationalize our destructive
    acts through conflict. For example, we frequently combine the
    following elements to create circular definitions of “the enemy”:  

  •       Assumption of Injurious Intentions (they intended to cause the
    harm we experienced)
  •       Distrust (every idea or statement made by them is wrong or
    proposed for dishonest reasons)
  •       Externalization of Guilt (everything bad or wrong is their fault
  •       Attribution of Evil (they want to destroy us and what we value
    most, and must therefore be destroyed)
  •       Zero-Sum Expectation (everything that benefits them harms us,
    and vice versa)
  •        Paranoia and Preoccupation with Disloyalty (any criticism of us or
    praise of them is disloyal and treasonous)
  •        Prejudgment (everyone in the enemy group is an enemy)
  •        Suppression of Empathy (we have nothing in common and
    considering them human is dangerous)
  •        Isolation and Impasse (blanket rejection of dialogue, negotiation,
    cooperation, and conflict resolution)
  •       Self-Fulfilling Prophecy (their evil makes it permissible for us to be
    an enemy to them)

[Based partly on work by Kurt R. and Kati Spillman]

          We can deconstruct and transform each of these elements, for
    example, by differentiating intention from effect, rebuilding trust
    through small agreements, accepting responsibility for problems,
    identifying shared values, adopting interest-based processes, being
    self-critical and acknowledging, distinguishing individuals within
    groups, extending empathy, engaging in dialogue and negotiation, and
    refusing to behave in evil ways ourselves.  To begin, we need to
    recognize how evil is reflected in the language we use to describe our
    conflicts, enemies, issues, and ourselves.

    The Language of Conflict

           In every country, there are not only national languages and local
    dialects, but thousands of micro-languages, ranging from professional
    terminology to ethnic phraseology, popular slang, bureaucratic
    technicality, family vernacular, and generational jargon.  There are, for
    example, distinct languages for organizational management, political
    candidacy, ethnic minorities, social classes, economic cycles, and
    criminal pursuits.  Each of these languages serves a unique purpose
    and produces unique results in the attitudes and behaviors of those
    who use them.

          There is also a distinct language of conflict.  There is the conscious
    use of exaggerated statements to disguise requests for reassurance,
    as in stock phrases such as “you always,” and “you never.”  These
    words are not intended as statements of fact, but mean “You do too
    much or too little of X for me” and “I would appreciate it if you would
    do X less or more.”  Yet the mere use of these phrases indicates the
    presence of deeper emotional problems, impelling us to:

  •     Camouflage our requests as statements of fact
  •     Exaggerate the truth
  •     Stereotype others as unreasonable
  •     Not take responsibility for communicating our needs
  •     Fail to accurately describe what we really want from others
  •     Miss opportunities to become vulnerable and invite others into
    more intimate conversation
  •      Ignore others needs, explanations, or reasons for acting in their
    self-interest
  •      Miss openings to collaboratively negotiate for satisfaction of
    mutual needs

          When we are uncomfortable with intense emotions, or want to
    camouflage a hidden agenda, it becomes difficult to describe our
    feelings accurately.  When asked how we feel, we use words implying
    that we are being coerced by others, instead of words accepting
    responsibility for how we feel about what others have done.  Our
    words contain judgments – not merely about what others did, but of
    who they are.  We say, for example, “He is infuriating,” or “He made
    me mad,” instead of “I am angry.”  Or, "She is a blabbermouth,"
    instead of “I feel betrayed.”  Or "He is out to get me," instead of “I am
    afraid he is going to fire me."

          By translating or reframing these statements, we convert a
    language of powerlessness into a language of empowerment, just as
    do by turning “you” statements into “I” statements, being precise
    about what we are feeling, transforming conflict stories, and
    recognizing that beneath accusations lie confessions and requests,
    either of which serves our interests better.  These are all valuable
    interventions, but they do not address the underlying problem.  A
    more careful examination of the language used in political conflicts
    reveals a deep set of issues.

         Psychologist Renana Brooks describes the ways language is used
    to reinforce abuse and domination in power relationships.  She cites,
    for example, broad statements that are so abstract and meaningless
    they cannot be opposed; excessive personalization of issues so they
    can only be addressed individually; negative frameworks that reinforce
    pessimistic images of the world; and inculcation of a “learned
    helplessness” that assumes change is impossible.  Mexican novelist
    Octavio Paz describes how this deterioration of language reflects a
    broader social and political decay:

           When a society decays, it is language that is first to become
    gangrenous... and alongside oratory, with its plastic flowers,
    there is the barbarous syntax in many of our newspapers, the
    foolishness of language on loudspeakers and the radio, the
    loathsome vulgarities of advertising -- all that asphyxiating
    rhetoric.  

       A similar asphyxiation occurs in the rhetoric of conflict as a result of
    distortions produced by adversarial assumptions in speaking and
    listening, the strangled expression of intense emotion, the coexistence
    of fear and rage, the weight and weightlessness of the issues, the
    craving for revenge and forgiveness, and the simultaneous exhibition
    of power and powerlessness, arrogance and humility, domination and
    dependency.  

           Language in organizations can also become an instrument of
    domination and control, reinforcing assumptions of hierarchy,
    bureaucracy and autocracy.  Even seemingly innocuous corporate
    expressions such as “upper management,” “direct reports,” “bottom
    line,” “alignment,” “getting people on board,” “raising the bar,” “lean
    and mean,” “accountability,” “pushing the envelope,” and similar
    expressions reveal myths and assumptions that
    distortcommunications.  In similar ways, the language of law is replete
    with terminology conveying arrogance, incomprehension, and hostility
    directed toward emotionality, vulnerability, artistic thinking, human
    error, collective responsibility, compassion, frivolity, redemption, play,
    and forgiveness.
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